How do I tell if I need new pads for my lifter?

Replace pads if:

  1. Surface of any given mounting bolt is not at least 3/32″ below the surface of the pad.
  2. There is any de-lamination of the pad from the backing plate.
  3. There is any scarring, chunking, or missing pad material constituting a total combined loss of surface area greater than 3 square inches per pad.
  4. There is any single scar, chunk, or missing pad material that is greater than 1 square inch per pad.

Replacement pads can be found https://kenco.com/store/#pads

I can’t find a lifter for my application. Can you design a custom lifter for me?

Yes, click here to fill out a request. Include details on project, item(s) being moved and include spec sheets if available.

Do you ship to locations outside of the US?

Yes. We can ship internationally. Crating, insurance and freight charges will need to be calculated prior to purchase. For international sales questions, please contact our sales team directly.

Why is my lifter slipping?

The following are a few items to check:

  1. Is the object you are trying to lift within the lifter’s range? If not, contact our sales team to discuss.
  2. Check pad wear. If the pads’ surfaces are in poor condition, slipping may occur. Refer to your manual or this FAQ section for details on checking pad wear.
  3. Is there debris between pads and object? This can be oils, dirt, paint or likewise.
  4. Is the lifter positioned over the center of gravity of the object? Having a large offset creates an unsafe lifting situation and can cause damage to the lifter.

Why will my lifter not release to grab load or not stay latched open to come off of load?

If the arrowhead in the actuator is not aligned with the receiver block or is bent, the actuator is damaged due to misuse. Navigate to the Parts page to determine which size actuator you require. Or purchase a new one through our online store.

Do you rent your attachments?

Kenco does not rent any attachments. We do have a large network of rental companies that we conduct business with, however we do not monitor their rental fleets.

Do you have a location in my state?

Kenco Corporation has a single location in Ligonier, Pennsylvania.

Are Kenco Lifting Attachments certified?

Absolutely! Each lifting device is hand tested by our engineering staff before it leaves our facility. A proof certification will also accompany your new lifter when it ships.

CERTIFIED PERFORMANCE

Kenco’s patented below the hook lifting products are designed, manufactured and tested in compliance with the latest revisions of the ASME B30.20 and BTH-1 standards and are accepted by OSHA, CanOSH, as well as virtually all other world wide standards. The Barrier Lift is a patented design under US Patent 6331025.

Do you have any used lifters?

In the extremely rare occasion we have a used lifter available for resale, it will be found in the Sale section of the online store.