Can I request a specific color?

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Although uncommon, you can request a different color for your Kenco Lifting Attachment. Please discuss this with our sales team upon ordering for options and pricing.

Where are you located?

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Kenco Corporation is located at 170 State Route 271, Ligonier, PA 15658.

What is the lead time?

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Kenco Lifting Attachments are often in stock, ready to be shipped. If there happens to be a backorder on a lifting attachment when you place the order, it typically is ready to ship in 5-7 days. This applies to Kenco’s wide range of Lifting Attachments including the Barrier Lift, Pipe Lift, Pipe Hook, Multilift, Rocklift, Curb lift and Monument lift.

Attachments that do not attach using a sling system are not kept on the shelf and therefore will have their own unique lead times.

Is shipping included?

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Lifters will ship via freight (on a pallet, class 070) and replacement parts such as pads or actuators will ship ground service. The price for shipping is calculated based on the item’s weight, dimensions and final destination. It is not included in the price of the lifter and will be calculated at checkout or while placing your order on the phone. Freight estimates can be calculated easily using your destination zip code; feel free to email or call us for this information.

Which Barrier Lifter do I need?

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Although most states have a standard size wall, you cannot guarantee that every project will use it. That being said, you’ll need to locate the spec sheet or get a visual of the wall that will be used. The measurements you will need are the length of the wall, the width of the top of the wall and the weight of the wall.

Crosscheck these measurements with the following:

KL9K6t12V4 – 0′ to 16′ length wall | 6″ to 12″ top width | 0 to 9,000 lbs

KL12K6t12V4 – 16′ to 20′ length wall | 6″ to 12″ top width | 0 to 12,000 lbs (Note: The KL120000 lifter will pick up anything the KL9000 can, plus a bit more.)

KL16K6t12V4 – 20′ to 30′ length wall | 6″ to 12″ top width | 0 to 16,000 lbs (Note: The KL160000 lifter will pick up anything the KL12000 can, plus a bit more.)

What is the warranty on Kenco Lifting Attachments?

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The warranty language can be found (in full) at the back of your Operator’s Manual.

  1. Kenco Corporation (KENCO) warrants the Kenco lifting device (not including pads or consumable items) sold by Kenco to be free from proven defects in material and workmanship for a period of six (6) months from the delivery date to the original customer.
  2. Warranty is limited to replacement of parts and/or assemblies, which upon inspection by Kenco are deemed to be defective in material, workmanship or both.
  3. Warranty shall not extend to products that have been altered or repaired in any way without the express written consent of Kenco.
  4. Warranty shall not extend to any product that has been misused, abused, or improperly applied or any defect resulting thereof.
  5. Defects and corrosion that are the result of improper storage and/or maintenance are not warrantable.
  6. Wear items such as pads, pins or lifting bails are not considered for warranty claims.

What size pads do I need?

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This is a common question. There are not many sizes of Kenco pads however purchasing the wrong size can be frustrating. The fool proof way to assure you purchase the correct pads is the measure the existing pads (or pad angles). The images of each pad size can be found in the online store as well as here to help guide you to the correct size. They cannot be cut down in size as the bolt patterns are specific to each size.

How do I install the self leveling/balancing cylinder?

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The cylinder is a specially charged cylinder and therefore should only be purchased through Kenco. Step by Step instructions for removing and replacing this cylinder are available for download here.