Frequently Asked Questions
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Search Topics or Ask a Question Below
This is a common question. There are not many sizes of Kenco pads however purchasing the wrong size can be frustrating. The fool proof way to assure you purchase the correct pads is the measure the existing pads (or pad angles). The images of each pad size can be found in the online store as well as here to help guide you to the correct size. They cannot be cut down in size as the bolt patterns are specific to each size.
The warranty language can be found (in full) at the back of your Operator’s Manual.
The cylinder is a specially charged cylinder and therefore should only be purchased through Kenco. Step by Step instructions for removing and replacing this cylinder are available for download here.
Although most states have a standard size wall, you cannot guarantee that every project will use it. That being said, you’ll need to locate the spec sheet or get a visual of the wall that will be used. The measurements you will need are the length of the wall, the width of the top of the wall and the weight of the wall.
Crosscheck these measurements with the following:
KL9K6t12V4 – 0′ to 16′ length wall | 6″ to 12″ top width | 0 to 9,000 lbs
KL12K6t12V4 – 16′ to 20′ length wall | 6″ to 12″ top width | 0 to 12,000 lbs (Note: The KL120000 lifter will pick up anything the KL9000 can, plus a bit more.)
KL16K6t12V4 – 20′ to 30′ length wall | 6″ to 12″ top width | 0 to 16,000 lbs (Note: The KL160000 lifter will pick up anything the KL12000 can, plus a bit more.)
Lifters will ship via freight (on a pallet, class 070) and replacement parts such as pads or actuators will ship ground service. The price for shipping is calculated based on the item’s weight, dimensions and final destination. It is not included in the price of the lifter and will be calculated at checkout or while placing your order on the phone. Freight estimates can be calculated easily using your destination zip code; feel free to email or call us for this information.
Kenco Lifting Attachments are often in stock, ready to be shipped. If there happens to be a backorder on a lifting attachment when you place the order, it typically is ready to ship in 5-7 days. This applies to Kenco’s wide range of Lifting Attachments including the Barrier Lift, Pipe Lift, Pipe Hook, Multilift, Rocklift, Curb lift and Monument lift.
Attachments that do not attach using a sling system are not kept on the shelf and therefore will have their own unique lead times.
Kenco Corporation is located at 170 State Route 271, Ligonier, PA 15658.
Although uncommon, you can request a different color for your Kenco Lifting Attachment. Please discuss this with our sales team upon ordering for options and pricing.
Yes. All spec sheets can be found at https://kenco.com/kenco-resources/.
In the extremely rare occasion we have a used lifter available for resale, it will be found in the Sale section of the online store.
Absolutely! Each lifting device is hand tested by our engineering staff before it leaves our facility. A proof certification will also accompany your new lifter when it ships.
Kenco’s patented below the hook lifting products are designed, manufactured and tested in compliance with the latest revisions of the ASME B30.20 and BTH-1 standards and are accepted by OSHA, CanOSH, as well as virtually all other world wide standards. The Barrier Lift is a patented design under US Patent 6331025.
All Kenco Lifting Attachments are made in the USA, Pennsylvania to be specific.
Kenco Corporation has a single location in Ligonier, Pennsylvania.
Kenco does not rent any attachments. We do have a large network of rental companies that we conduct business with, however we do not monitor their rental fleets.
If the arrowhead in the actuator is not aligned with the receiver block or is bent, the actuator is damaged due to misuse. Navigate to the Parts page to determine which size actuator you require. Or purchase a new one through our online store.
The following are a few items to check:
Yes. We can ship internationally. Crating, insurance and freight charges will need to be calculated prior to purchase. For international sales questions, please contact our sales team directly.
Yes, click here to fill out a request. Include details on project, item(s) being moved and include spec sheets if available.
Replace pads if:
Replacement pads can be found https://kenco.com/store/#pads
In order to catch any issue quickly, we recommend doing a quick check on your lifter at the start of each work day it will be used. Perform the following:
Pads (also at start of the work day)
Yes, you can replace this. It is adhered with a 3M adhesive and we can provide that for you as well, just ask.
Pricing for the rubber kits are as follows.
PL1500 Rubber Liner – $39.50
PL2000 Rubber Liner – $44.50
PL2150 Rubber Liner – $47.00
PL2250 Rubber Liner – $50.00
PL2500 Rubber Liner – $55.50
PL2750 Rubber Liner – $78.50
PL3000 Rubber Liner – $86.00
PL3500 Rubber Liner – $133.75
PL4500 Rubber Liner – $169.50
Your Kenco lifter should be removed from service until re-certification by a qualified in if it does not pass any of the Inspection Criteria in the manual. Examples include visible distortion is any bolt/shaft/pin/member; cracking in any weld/component/member; 20% loss in cross-sectional area from original member in the lift bail; 10% loss in cross-sectional area from the original member in relation to intended holes (such as bolt holes). *typically found near page 8 in the barrier lift manual
You should be performing daily inspections if using daily and prior to starting any new job if the lifter has been sitting. This includes checking pad wear, snugness of bolts, lubrication of actuator (WD-40), free rotation of pad angles. Annually the pivot bolts and washers should be greased, all above inspections in paragraph 1 should be made, remove and clean with lubricating oil (NOT grease) the actuator.
If there are ever any concerns about the lifter you are using, we strongly suggest taking pictures and sending to our sales@kenco.com email address along with any and all details you can provide.
Check orientation of arrowhead in receiver block.
Angled arrowhead: means the actuator was forced out of phase into slot causing shaft to twist. Replace actuator.
Straight arrowhead: check lifter for obstruction, over tightened bolts etc. preventing operation.
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