Are there any repair locations to send a picker to?

You can contact our sales team at 800-653-6069 for assistance. They will ask for the product model and serial number to gain some history of the attachments. It is also very common to have pictures of the lifter and the damage. Often a visual inspection can assist before having to ship out for repair. If the determination is to send the lifter in for repair, the salesperson will guide you through shipping it to our facility:

Kenco Corporation RA#TBD

170 State Route 271

Ligonier, PA 15658

Please do not send a lifter without speaking with a representative. If the serial number is not legible or was sold through a dealer, it can be difficult to determine who will be facilitating the repair. Once the lifter has been inspected, your sale rep will contact you with details and costs for repair. Please note that lifters using actuators and/or pads will require a new set of pads and an actuator when sent in for repair.